Privacy Policy

 

MORE THAN A FIX INC or the term “us”, “we”, or “our” refers to the owner of this website (www.morethanafix.com). The term “you” refers to the user or viewer of this website.  This page informs you of our policies regarding the collection, use, and disclosure of personally identifiable information we receive from you online, when we come to fix your device or in our shop.

Preexisting Device Data

AT NO POINT IN TIME DURING THE REPAIR OR TESTING PROCESS DOES MORE THAN A FIX  ITECH EVER ACCESS THE CUSTOMER’S DEVICE’S STORED DATA. MORE THAN A FIX ITECH PERFORMING THE REPAIR IS PROFESSIONALLY TRAINED AND WILL NEVER USE THIS TRAINING TO ACCESS, EDIT, OR DISTRIBUTE THE CUSTOMER’S INFORMATION AND DATA THAT IS PREEXISITING ON THE DEVICE THAT IS BEING REPAIRED.

As part of the process of connecting to the website, the website automatically collects your internet protocol address/location, information your internet browser provides, and any information that is entered while visiting our website. Except as otherwise provided in this Privacy Policy We use your personally identifiable information only for providing and improving the website and providing service within our locations or over the phone. By using the website, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms & conditions.

Information Collection and Use

While using our website or visiting any of our stores, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you regarding questions, comments, services requested, product offers, service updates, send confirmations, invoices, updates, and support and administrative messages. Personally identifiable information refers to information that is connected to your name and may include things such as your e-mail address, mailing address, or telephone number.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our website (“Log Data”). This Log Data may include information such as your computer’s internet protocol address, browser type, browser version, and the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

  • Search queries may be saved and data later used to see which pages on the website garner the most attention from customers.
  • The (location) data collected from your browser may be used to determine customer patterns of behavior in a given market. This knowledge allows us to improve our services in the future.

Third-Party Data Access

More than a fix  does not, and will not, ever sell, trade, or otherwise transfer any customer information to outside parties. The term “outside parties” does not include More Than a Fix INC. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you. Each of these parties has agreed and complies with the very same privacy policy we operate by. We also reserve the right to release your information when necessary to comply with law enforcement entities, enforce our site policies, or protect our or others’ rights, property, or safety. Non-personally identifiable customer information may be provided, however, to other parties for marketing, advertising, analytics, or other uses.

Security

The security of your personally identifiable information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use reasonable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

MORE THAN A FIX may update this Privacy Policy from time to time. If we make any changes to our Privacy Policy, we will change the modified date near the top of this page. You are advised to review this Privacy Policy periodically for any changes.

Access and Choice

MORE THAN A FIX has implemented the following procedure that you may use to access, correct, or delete your personally identifiable information, or choose how your information is used.  If you would like to know the types of information that MORE THAN A FIX collects from visitors to its website, please email or write us at the address listed below under “Contact Us”.  If your personally identifiable information is incorrect, you may correct the information by sending a written request for correction to the address listed below.

Contact Us

If you have any questions about this Privacy Policy, please contact us at More than a Fix 300 S El Camino Real Suite 214, San Clemente, CA, 92672.

Tel: 949-299-9405 email:  info@morethanafix.com